Privacy Policy

1. Introduction

Olanah LLC ("we", "our", or "us") is committed to protecting the privacy of our users. This Privacy Policy describes how we collect, use, store, and protect personal information for our mental health software platform serving therapists and clients in the United States.

2. Scope of Policy

This policy applies to all users of our mental health software platform, including therapists and clients, and covers information collected through our website and software services.

3. Information We Collect

• Name
• Email address
• Phone number
• Payment information
• Professional credentials (for therapists)
• Client treatment-related information

4. How We Collect Information

• Online forms on our website
• User account registration
• Payment processing
• User interactions with our platform

5. Use of Personal Information

• Providing and maintaining our mental health software services
• Processing payments
• Communication with users
• Improving our platform's functionality
• Compliance with legal and regulatory requirements

6. HIPAA Compliance

As a HIPAA-compliant platform, we:

• Implement robust security measures to protect personal health information
• Ensure all data handling meets HIPAA privacy and security standards
• Provide secure, encrypted data storage and transmission
• Restrict access to personal health information

7. Information Sharing

We may share information with:

• Service providers (Stripe for payment processing, Mixpanel for analytics, AWS for hosting)
• Legal authorities when required by law
• With explicit user consent

8. Data Retention

We retain user information in accordance with:

• HIPAA regulations
• Professional record-keeping standards
• User account activity

Users can request deletion of their information at any time.

9. Cookies and Tracking

We use cookies and analytics tools:

• Cookies may be stored for up to 6 months
• Used to improve user experience and platform functionality
• Users can manage cookie preferences in their browser settings

10. Security Measures

We implement:

• Encryption of sensitive data
• Regular security audits
• Access controls
• Secure data transmission protocols

11. User Rights

Users have the right to:

• Request access to their personal information
• Request correction of their information
• Request deletion of their information
• Opt-out of certain data processing activities

12. Contact Information

For privacy-related inquiries, please contact:

13. Changes to Privacy Policy

We may update this policy periodically. Users will be notified of significant changes.

14. Governing Law

This policy is governed by the laws of the State of Wisconsin and applicable federal regulations.

15. Contact Information

For privacy-related inquiries, please contact: